1. Introduction

Little Eaton Caravans is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect your personal information when you:

- Visit our website

- Contact us through forms, email, phone or social media

- Enquire about caravans or services

- Buy or sell a caravan through us

- By using our website, you agree to the terms outlined in this Privacy Policy.

2. Who We Are

Little Eaton Caravans is a UK-based caravan dealership specialising in quality used caravans.

If you have any questions about this policy or your personal data, please contact:

Email: [email protected]

3. What Information We Collect

We may collect and process the following information:

Information You Provide

This may include:

- Name

- Email address

- Telephone number

- Address

- Information about your caravan enquiry

- Information relating to buying or selling a caravan

- Messages submitted through our website or social media

Automatically Collected Information

When you visit our website, we may automatically collect:

- IP address

- Browser type and version

- Device information

- Website usage data

- Pages visited

- Time spent on pages

- Referral sources

This information helps us improve our website and user experience.

4. How We Use Your Information

We use your information to:

- Respond to enquiries

- Arrange caravan viewings

- Provide information about caravans and services

- Process purchases or sales

- Improve our website and customer experience

- Communicate with you regarding your enquiry

- Prevent fraud and maintain website security

- Comply with legal obligations

We only collect information necessary for legitimate business purposes.

5. Marketing Communications

We may contact you regarding:

- Caravan availability

- Updates to your enquiry

- Relevant services or offers

- We will only send marketing communications where lawful to do so.

You may opt out of marketing communications at any time by:

- Clicking unsubscribe links

- Contacting us directly

- Emailing [email protected]

6. Cookies & Website Tracking

Our website may use cookies and similar technologies to:

- Improve website functionality

- Analyse visitor behaviour

- Enhance user experience

- Measure website performance

- Cookies are small files stored on your device.

You can adjust your browser settings to refuse cookies, although some website features may not function correctly.

7. Sharing Your Information

We do not sell your personal data.

We may share information with trusted third parties where necessary, including:

- Website hosting providers

- CRM and enquiry management systems

- Finance providers (where relevant)

- Delivery or transport providers

- Professional advisers

- Legal or regulatory authorities where required by law

All third parties are expected to handle your information securely and lawfully.

8. Data Storage & Security

We take reasonable steps to protect your information from:

- Unauthorised access

- Loss

- Misuse

- Disclosure

- Alteration

While we work hard to protect your data, no internet transmission or electronic storage method can be guaranteed completely secure.

9. How Long We Keep Your Information

We only retain personal information for as long as necessary to:

- Fulfil the purposes outlined in this policy

- Meet legal or accounting requirements

- Resolve disputes

- Enforce agreements

Information no longer required will be securely deleted or anonymised.

10. Your Rights

Under UK data protection law, you may have the right to:

- Access your personal information

- Correct inaccurate information

- Request deletion of your information

- Restrict processing

- Object to certain uses of your information

- Request transfer of your data

- Withdraw consent where applicable

To exercise any of these rights, please contact:
[email protected]

We may request proof of identity before processing certain requests.

11. Third-Party Links

Our website may contain links to third-party websites, including social media platforms.

We are not responsible for the privacy practices or content of external websites.

We encourage users to review the privacy policies of any third-party sites they visit.

12. Social Media

If you contact us through platforms such as Facebook or Instagram, your interactions may also be subject to the privacy policies of those platforms.

Please review their policies separately for further information.

13. Finance Applications

Where finance options are offered, additional information may be required and may be shared with finance providers or brokers to process applications.

Any finance provider will have their own privacy policy governing how they process your information.

14. Children’s Privacy

Our website and services are not intended for children under 18 years old.

We do not knowingly collect personal information from children.

15. Changes To This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

We encourage users to review this page periodically.

16. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact:

Little Eaton Caravans
Email: [email protected]